Issues relating to purchases and orders are handled by Avangate. Click here to go to the Avangate order support website.
Support requests from users regarding software or web service issues can be made here. Any problems using the website, bad links, download issues are all appreciated. This is also the first point of contact for anyone wishing to make enquiries, organize site licenses, sales enquiries, retail requests or affiliate partnerships.
If you are reporting an issue with software or the website be as descriptive as possible when reporting the event, i.e. how, when & error messages
If you are a licensed user, please include your order details, so that we can make your problem a priority for our support staff. Please note that the response will take some time (12 - 24 hours).
Therefore you may want to do the following:
- Make sure that you are using the latest version of the product.